Appointments and classes booked on every client’s website, only at times they can really take.
Your client switches bookings on and sets their services, their team and their hours, and the website offers only the times that are free. Each booking is confirmed at once or held as a request for them to approve, and the customer is emailed when it is confirmed, moved or cancelled. There is no cap on bookings, and your clients see your name on it, never ours.
Callum booked a deep tissue massage at 10:40 on Sunday night. Nobody had to answer the phone.
One booking at a massage clinic, from a late-night click to the time he moved himself, on a sample workspace.
Mel runs Driftwood Remedial Massage in Fremantle with two other therapists, Josh and Priya. Your agency built her website from her brief, and this month you switch on bookings for her. Book now sits in the header and under the headline of every page.
Her rules, set once
Mel turns on Take bookings on this website and sets the clinic’s hours in Perth time. Under Services and team she adds each treatment with its length, its price and who gives it, and a 15-minute break after each, so nobody runs late. Priya keeps her own hours: Thursdays, 1pm to 5pm.
Mel chooses how much notice a booking needs, how far ahead people can book, whether customers can change or cancel for themselves, and a reminder email before each visit. For the first month she wants to see every booking before it is final, so new bookings arrive as requests for her to approve. Her Tuesday stretch class is a class, not an appointment: it has eight places, and the calendar shows how many are taken.
Sunday, 10:40pm: a request, with the time held
On Sunday night Callum follows Book now from the clinic’s spring email. He picks a 90-minute deep tissue massage and sees only the times that are really free: Josh’s hours, less his bookings and the breaks after them. He takes Tuesday at 2:00. Because Mel approves bookings, it goes in as a request, and the time is held so nobody else can take it.
Monday, 8:05am: confirmed before the clinic opens
Mel opens Bookings with her coffee. Callum’s request is waiting. She presses Confirm, and he is emailed straight away. At 9:15 Sam rings to book a sports massage, so Mel clicks 12:30 in Josh’s column and adds it. A booking added by hand is confirmed at once and Sam is emailed too. When she first tried 2:00, the clash with Callum was refused.
Monday, 9:30pm: Callum moves himself
A meeting lands on Callum’s Tuesday afternoon. He moves his booking to 3:30 with Josh himself, inside the rules Mel set for changes. The calendar shows the new time, and he is emailed it. Nobody at the clinic took a call.
Callum booked at 10:40 at night and moved it himself the next evening. Mel confirmed it with one press, before the clinic opened.
The whole day in one view
The calendar shows the day or the week with a column for each therapist: confirmed bookings, a request still waiting, the class with five of its eight places taken, and Priya marked as not working, because she works Thursdays. Any booking can be confirmed, declined, moved, cancelled, marked done or marked as a no-show, with a note.
That is one booking at one clinic. Every client you bring can take bookings the same way, and there is no cap on how many.
Two films: how the times are worked out, and how to switch bookings on.
Each is the real platform, on a sample workspace.
One day at the clinic, a column for each therapist: who is booked, what is waiting, and how full the class is.
This is the bookings screen your client uses, at your domain, under your logo.
- A column for each member of the team, by day or by week, each with their own hours.
- Every booking shows whether it is confirmed, and a class shows how many of its places are taken.
- A request holds its time until your client confirms or declines it.
- Click a free time to add a booking taken on the phone. It is confirmed at once, and a clash is refused.
- The list holds what is coming up, requests, past and cancelled bookings, with search.
Illustration · Driftwood’s Tuesday: Mel’s and Josh’s bookings side by side, a class with places taken, and a request waiting to be confirmed.
Only the times that are really free.
Each service has its length, its break and who gives it, and each person has their own hours and time off. The website offers only the start times that fit.
A booking is confirmed at once, or held as a request for your client to confirm or decline.
- Each person’s own hours
- Breaks kept between bookings
- Confirmed at once, or approved
Take bookings on this website.
Turn bookings on in Booking settings, add the services and the team, and set the hours, the notice a booking needs and how far ahead people can book.
Add a booking by hand from the calendar when someone rings, and the customer is emailed the confirmation.
- Services and team
- Hours, notice and how far ahead
- Bookings added by hand
Booking tools your clients would otherwise pay six places for, unlimited, under your name.
Each line comes with the plans you include websites in, for every client you bring. On the right, the kind of tool a business usually pays for to get the same job done.
| In SendTo | Instead of |
|---|---|
| Unlimited bookings on the client’s own website | Calendly or Acuity |
| A column for each team member, with their own hours | A staff scheduling app |
| Classes, with the places taken shown | A class booking app |
| Emails when a booking is confirmed, moved or cancelled, and a reminder | A reminder service |
| Rooms kept in step with Airbnb, Vrbo and other sites | A channel manager |
| Your name and logo on every screen your client sees | A custom build |
| Every one unlimited | One flat fee |
What you might be thinking, answered straight.
“My client takes bookings by phone.”
They still can. A booking taken on the phone goes in from the calendar: click a free time and add it, and it is confirmed at once. The website takes the rest, at any hour.
“What stops double bookings?”
Only free times are offered: each person’s hours, less their bookings and the break after each. A booking added by hand that would clash is refused.
“My client wants to approve every booking.”
Then bookings arrive as requests, with the time held, and your client confirms or declines each one. The customer is emailed when it is confirmed.
“What about classes, not appointments?”
A service can be a class with a set number of places, at any time or at set times, and the calendar shows how many places are taken.
“Is there a catch in “unlimited”?”
No cap on bookings, for any client. Bookings come with the plans you include websites in, and every booking is taken on your client’s own website, under your name.
“I want to see it before I decide.”
The films on this page are the real platform, start to finish. Then open the account: no card, a sample workspace to look around, and you pay only when you activate.
Bookings, answered
What can a client take bookings for?
Appointments, such as a massage or a consultation, and classes with a set number of places. A site for accommodation takes stays, with its rooms and rates.
How does it know which times are free?
From each service’s length and break, each person’s own hours and time off, the business’s hours and time zone, and the bookings already made. Only the times that fit are offered.
Can bookings wait for approval?
Yes. With approval on, a booking arrives as a request with its time held, and your client confirms or declines it.
Are customers emailed?
Yes, when their booking is confirmed, moved or cancelled, and a reminder can go before each visit.
Can customers change or cancel?
If your client allows it, within the rules they set for changes and cancellations.
Can a booking be added by hand?
Yes. Click a free time on the calendar. A booking added by hand is confirmed at once, the customer is emailed, and a clash is refused.
What does each team member get?
Their name, role, a short bio and their own hours, and a column of their own on the calendar.
What can be set for each service?
Whether it is an appointment or a class, its length, the break after it, its price per person, where it happens, who gives it, and whether it shows on the website.
What about accommodation?
A site for stays has Today, a chart of the rooms, and rates. Each room’s calendar can be kept in step with Airbnb, Vrbo and other sites.
Is there a limit on bookings?
No. There is no cap on bookings, for any client. Bookings come with the plans you include websites in.
Do my clients ever see the SendTo name?
No. Your clients manage their bookings at your portal, on your domain, under your logo, and their customers book on the client’s own website.
Do I need a card to try it?
No. Create your account and a sample workspace is ready when you confirm your email. Sending switches on when you activate.
Bookings, and everything else in the hub, unlimited. One plan. One flat fee.
Every client who sells their time can take bookings on their own website at any hour, only at times they can really take, under your name, with no cap on how many. Open your account free and look around a sample workspace.
No contract · Cancel any time · Explore everything before you pay