Can I set my own prices?

Yes. You set your self-serve plans, your managed service tiers, the rate for extra credits and your promo codes, and you see what you earn on each plan before you publish it.

QuestionUpdated 6 Nov 2026

Yes. Everything your customers pay is yours to set, in Pricing, under Portal management.

WhatWhat you set
Self-serve plansEach plan's monthly price, and its credits
Managed service tiersEach tier's monthly fee, and its credits
Top-up credit rateWhat a customer pays for each extra credit. It can't go below the floor.
Promo codesA discount or intro price your customers type at checkout

Each plan shows what you earn on it, per customer, each month, before you publish it: its price, less the wholesale cost of its credits.

Note

A promo code comes out of your margin. It never takes a plan below the wholesale cost of its credits.

You choose the currency your plans are priced in, in Brand & Portal.

Step by step: Your plans and prices.