How a print shop order works

A buyer chooses a print, sends their artwork or designs it online, approves the proof and pays by card. The print is made and delivered to their door, and you follow each one on its order.

How it works4 stepsUpdated 14 Nov 2026

From the buyer's cart to their door, every print is followed on its order.

The buyer

  1. Chooses a print, and how many.

  2. Sends its artwork: Choose your file, Or design it online, or Or fill in one of your templates.

  3. Checks it: Check your proof, then Approve: print it as shown.

  4. Pays by card.

Design it online draws every style with their own details, for business cards, letterheads, with-comps slips, flyers and postcards.

Pictures at 300 pixels an inch print sharp. A set takes up to 12 files, of up to 50 MB each.

After they pay

Each paid print goes to print. On its order, in Orders, it goes Print being prepared, Printing, Print shipped, then Print delivered. Or it says Waiting on the buyer’s new artwork, or Print on hold.

The buyer sees Printing, then On its way, and is emailed from your shop when everything has shipped. Order again orders it once more.

A company's print that waits for its approver says Waiting for that company's approval.

Once a print is placed, its order can't be cancelled.

At checkout

The buyer readsWhat it means
Each print needs its artwork approved before you check out.A print's proof hasn't been approved yet.
Prints are paid by card. Choose card to place your order.Prints are paid by card only.
That code takes more off than the prints in this order allow. Remove it to place your order.The discount code is too big for this order.
Prints are ordered on their own. Join the membership first, then order the prints.A membership and prints are bought separately: the membership first.
Next in PrintWhat if my printed copies are wrong?