How booking a place works
A guest picks a date and a ticket, answers your questions and pays by card, by bank transfer or at the door. Each guest gets their own page with their tickets, and emails before the day. When an event is full, a waitlist fills each place that opens up.
Booking takes a guest a minute, and everything after it is sent for you.
Paying
| How they pay | What they read |
|---|---|
| Card | Pay securely now. Your tickets arrive straight away. |
| Bank transfer | Their tickets are held for a few hours while the transfer arrives. |
| Pay at the door | Your place is kept. Pay when you arrive. |
When an event is full, they can Join the waitlist. If a place comes up, the next person is emailed, and the place is held for them.
Their own page
Every guest gets a page of their own for their booking:
- Show at the door: their tickets, ready to scan.
- Save names, for each ticket.
- Can't go? Pass a ticket on to someone else.
- Join online, for an online event.
- Directions and Add to calendar.
The emails they get
From your own sending address, in your brand: their tickets, a reminder the day before, and word of anything that changes: a new time, a place opening up, or the event called off.
You're emailed each new booking, and each request to come when you approve bookings first.
Your events settings
Open your website's Settings, then Events:
- How what's on looks: Cards, Poster wall, Agenda or Calendar.
- Your Venues and Categories.
- Keeping places: how many hours a place is held While a guest pays by bank transfer, and While a waitlist offer stands.
- Guests can pass a ticket to someone else and Guests can pay at the door.
- Booking references.